Refund/Cancellation policy

Product can be returned/replaced within 5 days of the delivery date. To be eligible for a return, your item/s must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranty card, invoice etc.), parts and accessories to ensure full credit. “New and unused” means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way.

Orders placed beyond 5 days are not eligible for refunds, but can be either replaced or fixed under the terms and conditions of the warranty of that product.

In order to claim a refund for the product please email your request along with the order number to order@thekadre.com

After receiving the product our testing team will verify, approve and process the refund.